Moving can be a stressful experience, and unfortunately, sometimes your furniture can get damaged in the process. Whether it's a lamp that falls or a piece of furniture that gets dented, it's important to know what to do if your moving company causes damage. The first step is to record any loss or damage on the bill of lading. This is a document that outlines the details of the move, and it's important to make sure that any damage is noted on this document.
Don't accept a cash offer to settle; instead, contact the agent who handled your move and request appropriate documentation to file a claim. It's also important to take pictures of the damage right away. This will help you prove your case when you file a claim with the moving company. You should also look at the company's damage policy in advance and check your homeowners insurance policy to see what it covers and what isn't covered by your replacement value protection.
When you hire a moving company, they take responsibility to ensure that your goods arrive safely and are not damaged or broken. However, accidents can still happen, so it's important to be prepared in case something does go wrong. Most moving companies will try to avoid paying you if possible, so you may need to be persistent when it comes to getting reimbursed for damages. If you purchased freed value insurance, for example, your moving agents will set the value of your items at 60 cents a pound.
This means that if something is damaged during the move, you may not be fairly compensated for it. It's also important to note that moving companies have up to 20 days before they are required to acknowledge your claim and 90 days to deny or make a settlement offer. If something does get damaged during your move, it's important to take action right away. Record any loss or damage on the bill of lading, take pictures of the damage, and file a claim with the moving company.
Don't accept a cash offer to settle; instead, make sure you get appropriate documentation so you can be fairly compensated for any damages.